National Cremation Service - Charlotte, NC

"National Cremation staff were incredibly kind, professional, gave options, and kept me informed of any changes. They cared for my son with compassion, and also allow viewing of your loved one in a lovely small private place, (no prep for the body, but draped and positioned), in case you want to - prior to the cremation. I have had the awful experience of losing two adult sons unexpectedly. One some time ago, and I went back to them for my other son's care. The compassion, personal care, and calm explanations helped me through those very traumatic moments, and set the path toward recovery, At the time I didn't see how much it helped me. Over the years, I realized how blessed I was to have the gift of those staff members."

"Funeral arrangements are something no one ever wants to think about, let alone deal with. Chris and National Cremation Service really stepped up to the plate for me when my best friend passed unexpectedly, and had no surviving family to handle final arrangements. Chris never left me feeling pressured to make a decision, he was very clear in explaining state timelines for resolving final arrangements, and presented options and prices without coloring them with his personal opinions. He offered recommendations when asked, and clarified choices if options were confusing. He never made me feel judged when we were discussing the difference between the most economical and most aesthetic choices, and I would have felt comfortable going with the most cost-effective choice. I never felt as though my decisions were about "the bottom line," and always felt as though the focus was on what my best friend would have wanted and with what I would be comfortable. I hope it will be a very long time before I have to work with Chris on a professional level again, but will have no hesitation in doing so if needed or referring others to do so if asked."

"My Mom had per-arranged this plan,. We used it for my father I was familiar with the process. Pr-arranged makes things smooth and easy on the family left behind. I found the director knowledgeable, timely in responses and straiht forward about length of time given the Covid restrictions. We are pleased with the service."