A Simple Cremation

"The people who came to my home were disrespectful, inconsiderate and culturally tone deaf - cheerfully walked in my door asking “how’s everyone feelin’?!” while we sat next to my dead mother, as if we were all getting ready for a field day in the sun. They made assumptions about who they were to be speaking to, legally, about processes - which led to misunderstandings that could have been avoided had they had the decency to ask and establish the rightful point of contact. They ignored me when I spoke up and instead conversed with male in our household, for whatever reason. They didn’t bother asking about any cultural practices and crossed several ignorant lines as a result. Nobody explained any expectations to us, it took nearly two weeks for them to get the paperwork sorted out and nobody called to let us know when her ashes were ready. Apparently, prices fluctuate because there’s no ethical cap on how much you can charge anybody and they move the price points. Also, prepare yourself because everyone you speak to will try and upsell their products and services to you even if you tell them exactly what you want to start with and ask them to respectfully NOT treat it like a chance to make more profit on the exploitation of your family’s grief - they absolutely will do this every chance they get because making profit is their priority and objective and that’s made extremely clear."