Eternal Waters Aquamation

User reviews

• Name: Vivian Nguyen

  "Opinion: This was my first time using Eternal Waters and my first time aquamating a pet in general. It was for a rabbit under 4 lbs and the price is on par with what you get for a usual cremation but I liked that the process is gentler and I$0027m glad I$0027m able to get more ashes back given her tiny size. I got her back within a week. My photo shows all the items you get (**minus the book; that was my own creation**). Lilia was very sweet, attentive, and helpful in answering all my questions when I was still in the preparation/planning stages weeks before I needed her services, as well as on the day of too. She wasn$0027t in the office yet when I called, but was very accommodating and came in to help me. The whole process was very easy and she was patient with me as I picked out the size and color of the urn I wanted. The room with all the pet photos is an extremely nice touch (my Bunny should be on there too). It was touching to see they aquamate dwarf hamsters, reptiles, and birds too. I asked if I could paint the urn but she was honest in saying it wasn$0027t recommended as it$0027s polished wood and she offered to give me an additional unpolished urn for free. I decided to decline and decorate the urn I got with stickers instead, but even the original, unaltered design is very nice. Overall, I$0027m very happy with the service."

• Name: Colleen Neiberlein

  "Opinion: Truly compassionate, understanding of the pain (loss) of a pet. The caring and support given willing to listen was not rushed or felt pressured. No sales pitch. I appreciate the beautiful solid wood box with remains a paw print, even the little bottle with trimmed hair belonging to my pet. I was also returned his collar and blanket. Highly recommend if your pet was truly a part of your family."