Our goal is to provide compassionate and respectful cremation services for your beloved pet. This Service Guide outlines the steps involved, available options, and how we support you throughout the process.
Our Process
- Contact Us: Reach out to our team by phone, email, or through our website to notify us of your needs. We are here to answer your questions and guide you through each step.
- Arrange Collection: We offer flexible options for pet collection, either from your home or veterinary clinic, at a time that suits you.
- Cremation: Your pet will be handled with dignity and care. We offer both individual and communal cremation options to suit your preferences.
- Return of Ashes: If you choose individual cremation, your pet’s ashes will be returned to you in a respectful urn or keepsake of your choice.
Service Options
- Individual Cremation: Your pet is cremated alone, and you receive only their ashes.
- Communal Cremation: Multiple pets are cremated together. Ashes are not returned, but are respectfully scattered by our staff.
- Urns & Memorials: Choose from a variety of urns, keepsakes, and memorial products to honor your pet’s memory.
Support & Guidance
- Our team is available to provide emotional support and answer any questions you may have about the process.
- We offer resources and recommendations for coping with pet loss. Please visit our Pet Loss Support page for more information.
Frequently Asked Questions
- How do I arrange for my pet’s cremation?
Contact us via phone, email, or our website. We will guide you through the necessary steps and arrange collection. - Can I be present during the cremation?
Please ask our staff about witnessing options, as availability may vary. - How long does the process take?
Most services are completed within a few days. We will provide you with an estimated timeline based on your preferences.
Contact Us
If you have any questions or need assistance, please contact us. We are here to support you and your family during this time.