Fresno Humane Animal Services

"The staff is so kind and welcoming. When you enter the building, you are instantly greeted with smiles. They walked us through the dogs and gave us plenty of knowledge about every one we were interested in. We went for one particular dog, however she was unavailable due to her health. We were still able to meet her, which still made my heart happy. Overall, it was a great experience. One little pup grabbed our heart, so we will definitely be back."

"This place is an absolute joke. I took my golden Retriever here, after she passed. I had made arrangements with pet cemetery to do cremation services on my loved 1. This joke of a business gave them a 22 lb terrior, and told pet cemetery it was my loved 1, a full blooded golden retriever. Long story"

"Did not have a good experience with this facility at all and the woman employee in the silver 4Runner is RUDE. My family drove three hours to get there from the coast so we could look at their large amount of dogs. They had some adorable dogs and the person who helped us was extremely nice and friendly. I found a dog I liked and went up to the cage to let the dog sniff the back of my hand (about six inches away from the cage) and this blonde girl comes out of nowhere and yells at me to keep my hands out of the cages! My fingers, and hands, were not in the cages and the young dog showed no signs of aggression, happily wagging its tail. We ended up going to other shelters to look around (which were much more relaxed), but really had our hearts set on the dog they had. So fast forward to today, two days later, we make the three hour drive back over to adopt the dog. They recommended we bring our other dog with us so the two of them can meet and interact with each other, which we did. We quickly went in to check-in with the front staff, left our car on with the AC running, and this lady (the silver 4Runner) follows right behind us yelling about a dog left in a car. We told her our dog is fine and has AC/water and she starts yelling at us about how cruel we are and that the A/C isn’t running (how would she know?!). She disappears into the back employee area and we can still hear her yelling about us. We could also hear her belittling the employees and talking down to everyone—overall, EXTREMELY unprofessional and rude behavior. Come to find, we can’t adopt the dog because of some mystery virus going around today. Couldn’t touch the dog, couldn’t interact with the dog, couldn’t even put a hold on the dog even though we were ready to adopt. Six hour drive completely wasted, only to be belittled by some crazy ego-maniac. As much as we liked the dog, we just did not have good experiences with this place and unfortunately will not be back."